Installable pack
The after-hours caller
A voice agent that calls a web lead back after your office closes, checks the calendar, and books the appointment. Installed on your own accounts, for a one-time price.
This is not an AI call center, and it does not sell anything. It does one thing. When a web form comes in after your office has closed, it calls the person back, checks the calendar, and books the appointment. That is the whole product, and it is the point.
A lead who fills in a form at nine at night has usually filled in two others. Whoever calls first gets the conversation. Nobody on my team was going to be that person at nine at night, so I built something that is. It runs inside my own real estate company today.
What it does
- 01
A form comes in after hours
Your website form posts to a small receiver. Inside business hours nothing changes. Outside the hours you set, the caller takes the lead.
- 02
It calls the person back
Inside the window you set, a voice agent calls the number on the form. The call opens by saying it is an automated assistant calling on your behalf, and why.
- 03
It checks the calendar first
Before offering a time it reads the calendar you point it at. It never offers a slot that is taken, and it never books over one.
- 04
It books the appointment
The person picks a time. The invitation lands on both calendars and a confirmation email goes to the lead with your company's name on it.
- 05
You see it in the morning
The appointment is on the calendar, the confirmation is in the thread, and nothing has touched your CRM. That last part is deliberate, and it is covered below.
What is in the pack
- The configuration that is the system. The call pathway and its prompt, the recipe that connects your form to it, the calendar-check design, and the email confirmation that covers the case where the call does not connect.
- A one-page workflow spec. The trigger, the steps, who is responsible for each, what it must never do, and when it stops.
- An install guide written for a non-technical operator working beside an AI assistant. You do not need to read code. You need an afternoon and the accounts listed below.
- The guardrails. The disclosure script every call opens with, and the calling window.
- A test fixture, so you run it against a made-up lead and hear it work before it ever touches a real one.
Who does what
| Step | Owner | Why |
|---|---|---|
| Deciding the calling window and the disclosure wording | Human | Yours. The pack ships defaults and a script; you decide what your company says and when it calls. |
| Receiving the form and deciding whether it is after hours | Deterministic | A rule, not a model. It is either inside the window or it is not. |
| Placing the call and handling the conversation | AI-assisted | The voice agent follows the pathway. It can offer times, confirm details, and end the call. It cannot promise anything else. |
| Reading availability and holding the slot | External system | Your calendar owns the truth about your time. The agent asks it and never keeps a copy of its own. |
| Writing to your CRM | Human | Not in this pack. The appointment arrives by invitation and email; you, or a separately priced add-on, put it in the CRM. |
What it runs on
Your own accounts: a voice-agent platform (the pack is built on Bland), a calendar it can read (written for Google Calendar first, because that is what it runs on for me), and whatever already hosts your form. You pay those vendors directly. I never hold your credentials, and there is no subscription to me: once it is installed it is yours, and it keeps running whether or not we ever speak again.
What it costs
$1,500, one time. That is the price for the pack: the configuration, the spec, the guide, the guardrails, and the fixture. The platform's per-minute charges are separate and go to the platform.
Who it is for
You run a company that gets leads through a web form and loses some of them to the clock. You are not technical, and you are willing to spend an afternoon with the guide and an AI assistant. You want the thing to keep running without me.
It is not for you if you want someone else to run it. That exists, and it is a different arrangement; say so on the form and we will talk about it. It is not for you if you need it inside your CRM on day one, or if you want a promise about how many appointments it will book. I will show you how to measure that. I will not guess at it.
Before you switch it on
The pack opens every call by saying it is an automated assistant, and it only calls inside the window you set. Those are defaults, not advice. Rules about automated calls differ by state and by country, and the pack does not check them for you. Have your counsel look at the script and the window before the first real call.
Not included
What this explicitly excludes.
- Running it for you. The pack is installed on your accounts and runs without me. If you would rather it were run for you, say so on the form; that is a different arrangement with a different price.
- Writing into your CRM. The appointment arrives by calendar invitation and email. Salesforce write-back is a separately priced add-on; any other CRM only once someone has paid for it.
- The platforms' own charges. Calling minutes and the calendar account are billed to you by those vendors, on your accounts.
- Any promise about how many appointments it books. The pack ships with a way to test it and a way to measure it; the number is yours to find out.
- Review of your calling practices. The pack ships a disclosure script and a calling window as defaults. Whether they fit the rules where you operate is a question for your counsel, not something this page answers.
Waitlist
Be told when it ships.
Start with one workflow.
Thirty minutes, no deck. Bring a process that costs more than it should and we will tell you honestly whether there is something here worth paying for.